Shop Supervisor

Job Summary:
We are seeking a proactive and experienced Shop Supervisor, aged 32 years and above, to oversee the daily operations of a retail store. The ideal candidate should hold an HND in Marketing, have a strong understanding of basic bookkeeping, invoicing, and ledgers, and possess analytical skills and business acumen. The Shop Supervisor will be responsible for managing the store’s activities, driving sales, maintaining inventory, and ensuring excellent customer service, while also motivating the team to achieve business goals.

Key Responsibilities:

• Oversee daily shop operations, ensuring smooth functioning and excellent customer service.
• Manage inventory levels, process stock orders, and maintain accurate records of sales and stock movements.
• Handle basic bookkeeping tasks, including managing invoices and maintaining ledgers.
• Prepare and analyze sales reports to identify trends and opportunities for growth.
• Monitor and achieve sales targets, implement promotional activities, and drive customer engagement.
• Supervise and support the shop staff, providing training and development to enhance team performance.
• Handle customer inquiries, complaints, and returns professionally to ensure customer satisfaction.
• Utilize smartphones and computer systems for record-keeping, point-of-sale (POS) operations, and communication.
• Maintain a clean, organized, and well-stocked store environment.
• Collaborate with management on business strategies and provide insights for improvement.

Qualifications:

• Must be aged 32 years or above.
• HND in Marketing or a related field.
• Proficient in using smartphones and computer-literate, with experience in Microsoft Office Suite (Word, Excel, etc.).
• Basic knowledge of bookkeeping, invoicing, and maintaining ledgers.
• Strong analytical skills with the ability to interpret sales data and make informed business decisions.
• Good business acumen and understanding of retail management.
• Effective team player with leadership skills and the ability to motivate staff.
• Excellent communication and interpersonal skills.

Preferred Skills:

• Previous experience in retail management or supervisory roles is an advantage.
• Familiarity with POS systems and retail inventory management software.

Application Process:
Interested candidates should submit their cover letter, resume/cv and certificates or testimonials to ghjobs@corporateconsultgh.com with the subject line “ Shop Supervisor Application – Your Name.”

Deadline for Application: October 30, 2024

Note – Due to the huge numbers of applications we receive daily, kindly consider your application unsuccessful if you do not receive response from us within 2weeks after your application.